Martin's story - HertsHelp

Martin is suffering with Post-traumatic stress disorder (PTSD). He contacted HertsHelp as needed help with a variety of issues, including his debt through rent arrears and paperwork. Read about how the HertsHelp adviser supported Martin.Read more

Michelle got help from Nhs Complants advocacy

Story about the loss of her brother and help she receivedRead more

Dallas Clarke’s Story

Dallas Clarke is a 46 year old woman who was diagnosed with a personality disorder and depression 4 years ago. Dallas was unhappy with the way that she had been treated by the Barking Havering and Redbridge Trust (BHRT)Read more

Laura's story - Independent IMHA support

Laura is 35 years old and has been living with a diagnosis of paranoid schizophrenia for the last ten years. Laura was assessed and detained in hospital under section 3 of the Mental Health Act. Laura requested help from an Independent Mental Health Advocate (IMHA) to help her advocate her views at her weekly ward round, as she felt that she was not being listened to by her psychiatrist.Read more

Read Joanne's story

Joanne is a 41 year old woman with a diagnosis of Huntingdon’s disease. She has two young teenage children who live in the local area with her ex-partner. Joanne was referred for Independent Mental Capacity Advocacy (IMCA) due to a change of accommodation decision, but was moved a day later before an advocate could get involved.Read more

Caroline's Story - HertsHelp

Caroline, 86, contacted HertsHelp after seeing an article in the Horizon magazine. She felt her house was always cold in the winter, but couldn’t afford to put her heating on for very long. Read about how our HertsHelp service helped Caroline receive the help she needed.Read more

Debbie's story - Independent Community Advocacy support

Debbie was unhappy with her social worker, whom she felt was abrupt and did not listen to her. Then after conducting a care assessment, she was informed that her care package would be cut. Although she complained about the social worker’s attitude and the reduction in care hours allocated, she got nowhere.Read more

Kushdip's story - Independent IMCA support

A change of accommodation IMCA referral was received for Khushdip who is a 57 old lady who has been diagnosed with delusional disorder, depression and with displaying hoarding behaviours. Khushdip has been living alone in a 3 bedroom council rented accommodation for the last ten years.Read more

Susy's Story - Independent Community Advocacy support

Susy has a Learning Disability, and is a mother to a young son whom was on Child Protection register. Susy had mistrust of Local Authority professionals whom she felt were not listening and judging her, and her opinions were being dismissed. Susy felt entirely alone and contacted POhWER for advocacy support. Read how the Community Advocate ensured that Susy was supported to have her voice heard and empower her for the future.Read more

Belinda's story - Independent IMHA support

Belinda was entitled to IMHA support and wanted assistance to appeal her compulsion under Section 2 of the Mental Health Act. Read how the IMHA ensured that Belinda’s rights under the Mental Health Act were upheld and provided independent representation.Read more

Sandra's story - Independent RPPR support

Sandra had originally spent over 40 years in a hospital for people with Learning Disabilities and psychiatric issues. When these hospitals were closed Sandra was placed in accommodation for people with Learning Disabilities in the community.Read more

Ethel's story - Independent RPPR support

Ethel is a White UK woman aged over 85. She was admitted into a nursing home following a lengthy spell in hospital. Ethel is unable to mobilise due to problems with her hip and following a previous fracture after a fall in her home.Read more