Pete is 59 and lives in an all-male residential home for adults with learning disabilities. He moved to the new setting when his previous home closed. He communicates well with people he knows but often dismisses activities which he is offered, answering most questions with “oh no no, not right now I’m ok.” Read more
When the country went into lockdown on 23rd March 2020 it became apparent that our way of working would change dramatically. The community groups and day centres that a lot of our clients accessed also ceased running, though some provided virtual assistance. Read more
Yusif emailed HertsHelp to ask for help. An advisor, Michelle called him back to discuss his issues. Yusif explained that he had tested positive for Covid-19 three days ago and had been advised to isolate for seven days initially. Yusif said that he has bi-polar disorder and has had a manic episode. Read more
“Sarah” felt a huge sense of strain and panic due to the COVID-19 lockdown. Sarah is unable to leave the house as she is a carer for her daughter who is in the “at risk” category due to her recent organ transplant. Read more
Carol suffers from OCD, anxiety and panic attacks. She has a lot of childhood trauma and her mental state has worsened as she has got older. Read more
Bridget is 53 years old, with Fibromyalgia and insulin resistant Diabetes. Bridget’s mother died in 2016. Bridget hit rock bottom and felt like her whole world had been ripped apart. Bridget was self-neglecting, she would barely ate, drank and did not take her medication. Read more
Johnathan 92, lived with his son who cared for him for many years, but had died recently. A social worker contacted HertsHelp for support to get other agencies involved as Johnathan wished to remain living in his own home. Read more
Tara is on very low income and contacted HertsHelp around a crisis situation. Tara's one and a half year old daughter’s cot had broken & she was worried about her quarterly bill payments which had just come in. Read more
Abraham has a diagnosis of dementia and had been admitted to hospital due to experiencing hallucinations and repeated falls. He had been found wandering in the neighbourhood on a number of occasions and returned home. Read more
Lisa, 58 year old lady with reduced mobility and dyslexia, was referred to the service by her aunt who was concerned about Lisa’s reduction in Personal Independence Payment (PIP) and being able to pay for the support she needed. The aunt also raised about Lisa’s home environment and hoarding tendencies. HertsHelp made contact with Lisa to discuss her situation. Read more
Laura is 35 years old and has been living with a diagnosis of paranoid schizophrenia for the last ten years. Laura was assessed and detained in hospital under section 3 of the Mental Health Act. Laura requested help from an Independent Mental Health Advocate (IMHA) to help her advocate her views, as she felt that she was not being listened to by her psychiatrist. Read more
Joanne is a 41 year old woman with a diagnosis of Huntingdon’s disease. She has two young teenage children who live in the local area with her ex-partner. Joanne was referred for Independent Mental Capacity Advocacy (IMCA) due to a change of accommodation decision, but was moved a day later before an advocate could get involved. Read more