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Tara is on very low income and contacted HertsHelp around a crisis situation. Tara's one and a half year old daughter’s cot had broken & she was worried about her quarterly bill payments which had just come in. Read more
Abraham has a diagnosis of dementia and had been admitted to hospital due to experiencing hallucinations and repeated falls. He had been found wandering in the neighbourhood on a number of occasions and returned home. Read more
Lisa, 58 year old lady with reduced mobility and dyslexia, was referred to the service by her aunt who was concerned about Lisa’s reduction in Personal Independence Payment (PIP) and being able to pay for the support she needed. The aunt also raised about Lisa’s home environment and hoarding tendencies. HertsHelp made contact with Lisa to discuss her situation. Read more
Roger is 75 years old and lives in a three-bedroom social housing property. He had been admitted to hospital following a fall on the steps outside his property which caused an injury to his ribs. Roger was referred to HertsHelp by the nurse in charge of the ward he was being treated on at Watford General Hospital as a hospital discharge case. The nurse had become aware that Roger’s property was in a bad state. Read more
Laura is 35 years old and has been living with a diagnosis of paranoid schizophrenia for the last ten years. Laura was assessed and detained in hospital under section 3 of the Mental Health Act. Laura requested help from an Independent Mental Health Advocate (IMHA) to help her advocate her views, as she felt that she was not being listened to by her psychiatrist. Read more
Joanne is a 41 year old woman with a diagnosis of Huntingdon’s disease. She has two young teenage children who live in the local area with her ex-partner. Joanne was referred for Independent Mental Capacity Advocacy (IMCA) due to a change of accommodation decision, but was moved a day later before an advocate could get involved. Read more
Debbie was unhappy with her social worker, whom she felt was abrupt and did not listen to her. Then after conducting a care assessment, she was informed that her care package would be cut. Although she complained about the social worker’s attitude and the reduction in care hours allocated, she got nowhere. Read more
Read how POhWER supported Nabila to stay in her own home and keep her independence. Read more
Kavita is deaf and blind and suffers from severe epilepsy which means she is often taken to hospital by ambulance. On virtually every admission Kavita said she was often treated with rudeness and misunderstanding. No efforts were made to explain things or regularly observe or support her. Read more
Read how Brian was supported by one of our IMHA advocates to understand and exercise his rights under the Mental health Act and became was empowered to communicate his views. Read more
Steve is a client supported by POhWER to gain access to the medication he needed to preserve his Mental Health, something that had been limited by the lack of appropriate healthcare services at the prison where he was detained. Read more