Help Hub

Our Help Hub provides support to service users and professionals and is a gateway to POhWER’s information, advice and advocacy services.

Our friendly and professional team of Advisors can help point you in the right direction by providing information and contact details for organisations you may need to speak with or they make a referral to POhWER’s specialist advocacy services.

The hub is open from 8am until 6pm, Monday to Friday (excluding bank holidays). You can contact us by phone, email, Skype, text or in writing. Whatever your query or support needs, the Help Hub is the first point of contact for help.

Access the information on this page in British Sign Language (BSL)

Latest

Independent Advocate

Home working with travel around London
Secure & Complex Services Advocate (Part-time)

Home working with travel across Kilbirnie/Motherwell area of Glasgow.
Independent Advocate

Home working with travel around London
Independent Advocate

Home working with travel around London

NHS Complaints Advocacy

NHS Complaints Advocacy supports people who are thinking about making a complaint about treatment funded by the NHS
Independent Mental Capacity Advocacy (IMCA)

Independent Mental Capacity Advocacy supports people who are not able to make certain decisions about their lives for themselves
Independent Mental Health Advocacy (IMHA)

Independent Mental Health Advocacy supports people to understand and exercise their rights under the Mental Health Act
Care Act Advocacy

Care Act advocates support people who need support to be involved in decisions their local council is making about their care and support
Community Advocacy

Community Advocacy is for people who need support to deal with an issue they are facing and want help to speak up for themselves or be listened to.
Deprivation of Liberty Safeguards (DoLS) / Liberty Protection Safeguards

Deprivation of Liberty Safeguards (DoLS) protect people from having their freedom taken away unless it is in their best interests
Secure and Complex Advocacy Services

Secure and Complex Advocacy supports people with a wide range of conditions and disabilities in a range of secure settings
Relevant Person's Paid Representative Service (RPPR)

Relevant Person’s Paid Representatives make regular visits to people who are deprived of their liberty under the Mental Capacity Act
Rule 1.2 Representative

A Rule 1.2 Representative can support someone who is subject to a court authorised Deprivation of Liberty Safeguards.
Cross Regulatory Lay Advocacy Service

POhWER provides independent lay advocacy to people who are involved in a case relating to a concern about a professional registered with a health and social care regulator.