Help Hub

Our Help Hub provides support to service users and professionals and is a gateway to POhWER’s information, advice and advocacy services.

Our friendly and professional team of Advisors can help point you in the right direction by providing information and contact details for organisations you may need to speak with or they make a referral to POhWER’s specialist advocacy services.

The hub is open from 8am until 6pm, Monday to Friday (excluding bank holidays). You can contact us by phone, email, Skype, text or in writing. Whatever your query or support needs, the Help Hub is the first point of contact for help.

Access the information on this page in British Sign Language (BSL)

Latest

Independent Advocate (Part -time)

We have two part-time Independent Advocate positions available to join our East Sussex team.
Independent Advocate

Two full time permanent Independent Advocates to join our Suffolk team.
Jade's Story

Find out how an advocate supported Jade through community advocacy
Dorothy's story

Find out how an advocate supported Dorothy to make an NHS Complaint about the service she received from a consultant.

NHS Complaints Advocacy

NHS Complaints Advocacy supports people who are thinking about making a complaint about treatment funded by the NHS
Independent Mental Capacity Advocacy (IMCA)

Independent Mental Capacity Advocacy supports people who are not able to make certain decisions about their lives for themselves
Independent Mental Health Advocacy (IMHA)

Independent Mental Health Advocacy supports people to understand and exercise their rights under the Mental Health Act
Care Act Advocacy

Care Act advocates support people who need support to be involved in decisions their local council is making about their care and support
Community Advocacy

Community Advocacy is for people who need support to deal with an issue they are facing and want help to speak up for themselves or be listened to.
Deprivation of Liberty Safeguards (DoLS) / Liberty Protection Safeguards

Deprivation of Liberty Safeguards (DoLS) protect people from having their freedom taken away unless it is in their best interests
Secure and Complex Advocacy Services

Secure and Complex Advocacy supports people with a wide range of conditions and disabilities in a range of secure settings
Relevant Person's Paid Representative Service (RPPR)

Relevant Person’s Paid Representatives make regular visits to people who are deprived of their liberty under the Mental Capacity Act
Rule 1.2 Representative

A Rule 1.2 Representative can support someone who is subject to a court authorised Deprivation of Liberty Safeguards.
Citizen, Peer and Group Advocacy

POhWER’s trained volunteers provide one-to-one peer and citizen advocacy. We also bring people together to support each other through group advocacy

Dorothy's story

Find out how an advocate supported Dorothy to make an NHS Complaint about the service she received from a consultant. Read more