Our services

Relevant Person's Paid Representative Service (RPPR)

POhWER’s RPPRs are qualified advocates who have specialist knowledge of the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS) legislation. They visit the person deprived of their liberty on a regular basis and help them to understand their DoLS authorisation and how it affects them. Read more

Citizen, Peer and Group Advocacy

POhWER’s trained volunteers provide one-to-one peer and citizen advocacy, supporting people to increase their confidence and speak up. We also bring people with similar needs and issues together to support each other through group advocacy. Read more

Children's and Young People's Advocacy including CAMHS

POhWER provides advocacy support to children and young people in the same way as we provide support for adults. Our qualified professional advocates support children and young people through a range of services.We work face to face with children and young people who are receiving treatment on a mental health unit - Child and Adolescent Mental Health Service (CAMHS). Read more

Deprivation of Liberty Safeguards (DoLS) / Liberty Protection Safeguards

Deprivation of Liberty Safeguards protect people in hospital or a care home who lack capacity. An Independent Mental Capacity Advocate’s (IMCA) supports and represents the person being deprived of their liberty. Read more

HertsHelp

HertsHelp is a free and confidential independent information and advice service providing a variety of support through a network of local organisations. Information includes advice about staying independent, help for carers or support in a crisis. Read more

Independent Mental Capacity Advocacy (IMCA)

An Independent Mental Capacity Advocate (IMCA) can support someone who is not able to make certain decisions about their lives for themselves and has no suitable family or friends to speak for them. Read more

Independent Mental Health Advocacy (IMHA)

An IMHA is an independent advocate who is specially trained to work within the framework of the Mental Health Act to support people to understand their rights under the Act and participate in decisions about their care and treatment. Read more

Information, Advice and Advocacy Support Centre (iAASC)

The Information, Advice & Advocacy Support Centre (iAASC) provides support to clients, professionals and other stakeholders. Our information, advice and advocacy support officers can provide help and support with many different areas such as referrals, signposting and general information & advice. Read more

Care Act Advocacy

Care Act advocates support people who need support to be involved in decisions their local council is making about their care and support but do not have family or friends to help them. Read more

Direct Payments

Our Direct Payment Support Services help people to understand the process for being assessed and awarded a direct payment and we provide information and practical support to help people to manage their direct payment. Read more about this service. Read more

NHS Complaints Advocacy

NHS Complaints Advocacy can support anyone who is unhappy with the care or treatment they or someone they know has received from the NHS and is thinking about making a complaint. Read more about this service. Read more

Secure and Complex Advocacy Services

We provide face to face advocacy to people with a wide range of disabilities in a range of secure settings across the country including High, Medium and Low Secure units, Brain Injury, residential and CAMHS settings. Read more about this service. Read more

Latest

Independent Mental Capacity Advocate

Home Based – Sandwell & Walsall Job reference: 107 Fixed term contract Part-time – 18.5 hours, working between Monday to Wednesday 9am - 5pm Salary – £11,250.00 - £12,811.00 per annum

POhWER’s response to CQC’s State of Care Report

The latest Care Quality Commission CQC’s State of Care Report highlights where care needs to improve – read POhWER’s response

HR Administrative Assistant

Office Based - Stevenage, Hertfordshire Job reference: 104 Permanent Contract Full-Time – 37 Hours working Monday to Friday 9am -5pm Salary - £18,000 to £20,0000 per annum (dependent on experience) + Benefits

Relevant Person’s Paid Representative

Home Based – Working across London Contract Type: Fixed Term Full-time – 37 hours, 5 days per week Monday to Friday 9am - 5pm Salary: £20,000 - £22,438.00 (dependent on experience) plus London weighting £3,182.00 per annum + Benefits

NHS Complaints Advocacy

Independent Mental Health Advocacy (IMHA)

Make a referral

If you or someone you know needs support, you can make a referral to our services now.

Independent Mental Capacity Advocacy (IMCA)

An Independent Mental Capacity Advocate (IMCA) can support someone who is not able to make certain decisions about their lives for themselves and has no suitable family or friends to speak for them.

Central and East of England

We provide services across nine local authorities in Central and East of England, helping people to get their voices heard. Here you can find our more about the services we provide.

London

We provide services across London, helping people to get their voices heard. Here you can find our more about the services we provide.

Who we are

POhWER is a charity and membership organisation. We provide information, advice, support and advocacy to people who experience disability, vulnerability, distress and social exclusion.

NHS Complaints Advocacy self-help materials

POhWER NHS Complaints Advocacy Self Help Information for NHS Complaints Process. For those who wish to make a complaint about an NHS service they or one of their family or friends received we have a special NHS Complaints Advocacy Service self help pack.

Southern England

We provide services in five local authorities in Southern England, helping people to get their voices heard. Here you can find our more about the services we provide.

West Midlands

We provide services across seven local authorities in the West Midlands, helping people to get their voices heard. Here you can find our more about the services we provide.