Skip over main navigation
  • Log in
  • Basket: (0 items)
POhWER

Call us on 0300 456 2370(charged at your standard network rate)

  • X
  • Facebook
  • YouTube
  • Instagram
  • LinkedIn
Call us Easy Read Accessibility Make a referral
  • Twitter
Menu
  • Home
  • Our Services
    • Our services
    • NHS Complaints Advocacy
    • Independent Mental Health Advocacy
    • Independent Mental Capacity Advocacy
    • Care Act Advocacy
    • Community Advocacy
    • Secure Services Advocacy
    • National Highways Advocacy Service
    • Cross Regulatory Lay Advocacy Service
    • Spot Purchase Advocacy with POhWER
    • Deaf Advocacy
    • Help Hub
  • In your area
    • Central and East of England
    • East Midlands and Yorkshire and The Humber
    • London
    • Southern England
    • South West England
    • West Midlands
    • Secure Services
  • Resources
    • What is advocacy
    • How to report abuse and get support
    • Keeping Yourself Safe Online
    • Human Rights in everyday life
    • Podcasts
    • Sign Language Videos
    • Human Rights VoxPops
    • Blogs
  • Work with us
    • Current vacancies
    • Working at POhWER
    • Safer Recruitment
    • Armed Forces Covenant
  • Get involved
    • Donate
    • Volunteer
    • Events and Challenges
    • Leave a gift in your Will
    • Fundraise
    • Online Shop
    • Shop and donate
  • About us
    • Our Strategy
    • Who we are
    • Working in partnership
    • Our Impact
    • Reports and Policies
    • Meet the team
    • News
    • Stories
    • YouTube Channel
  • Contact us
    • Contact us
    • Make a referral
    • Media Office
    • Tell us what you think about our services
    • Complaints about POhWER
    • Promises when you contact us
  • Admin
    • Log in
  • Basket: (0 items)
  1. Work with us

Armed Forces Covenant

POhWER recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our charity and our country. We are proud to announce that as of August 2024, we have signed up to honour the Armed Forces Covenant and support the Armed Forces Community. 


Our Commitments:

We will be ensuring we promote the Armed Forces Covenant on our website alongside promotion and awareness on both our online and recruitment processes and will be looking to review this commitment annually, this will include a guaranteed interview for those who are serving, Veterans and Spouses providing they meet the minimum required criteria for the vacancy ensuring we give those under the covenant the opportunity to make us aware at point of application . 

As part of our recruitment practices, we provide a robust recruitment process to ensure all applications are on the merit of someone’s experience and interview which ensures members of the Armed Forces Community do not face disadvantages arising from their service in the provision of public and commercial services.

As part of our polices we ensure we accommodate for special provision that may be justified, especially for those who have given the most, such as the injured or bereaved.

We will support Armed Forces Day, Reserves Day, the Poppy Appeal Day and Remembrance activities with promotion on both our website, social channels and internal communications via our Intranet.

For more about the Covenant and what it means for you, visit the gov.uk Armed Forces Covenant page.


Where to seek support

Whether you’re concerned about yourself or a loved one, these support groups can offer expert advice. For immediate support in an emergency please call 999. For urgent mental health support you can contact:


Combat Stress – for Veterans mental health

Combat Stress provides a range of community, outpatient and residential mental health services to veterans with complex mental health problems. Services are provided in-person, and via phone and online.

  • Call the helpline: 0800 1381619 - open 24 hours a day, 7 days a week.
  • Text: 07537 173683
  • Email: [email protected]
  • or visit the Combat Stress website


The Samaritans

Whatever you’re going through, a Samaritan will face it with you. They are available 24 hours a day, 365 days a year.

  • Free phone: 116 123
  • Email: [email protected]
  • visit the Samaritans website.

The Samaritans also has a free Veterans app that can provide you with emotional support after your career in the Armed Forces. Find out more about it on the Samaritans Website.


Op Courage: The Veterans Mental Health and Wellbeing Service

Op Courage is a new NHS service that provides specialist care for those Armed forces veterans suffering from a mental health crisis. The new service  combines the Veterans’ Mental Health Transition, Intervention and Liaison Service (TILS), the Veterans’ Mental Health Complex Treatment Service (CTS) and the Veterans’ Mental Health High Intensity Service (HIS). This means that veterans can access the most suitable level of service for them.

  • Call 0800 652 2867
  • or email [email protected]. 

The Op Courage urgent care and support service is accessible by healthcare referral only. For more information visit the NHS website.


Op FORTITUDE – Veterans Homelessness Service

Op FORTITUDE is funded by The Armed Forces Covenant Fund to deliver a centralised referral pathway into veteran supported housing. An organisation called Riverside, will work nationally with individual veterans at risk of or experiencing homelessness, supporting them either into suitable accommodation, or supporting them to maintain their current home.

Further details can be found on the Riverside Website.

Referrals to Op FORTITUDE can be made via the online referral form, or by calling 0800 9520774

Published: 9th August, 2024

Updated: 13th August, 2024

Author: Emma Jenkins

Share this page
  • Email
  • Facebook
  • Twitter

Latest

  • Michelle Tessaro

    Michelle Tessaro

    Trustee

  • Maria Aguilar

    Maria Aguilar

    Trustee

  • John Kanes

    John Kanes

    Trustee

  • Riley's Story: Empowering Her Future

    Riley's Story: Empowering Her Future

    Discover how Riley, a woman with Down Syndrome, received vital support to make an important decision for her future.

Most read

  • Make a referral

    Make a referral

    You can make a referral to POhWER services by completing one of the forms on this page or by calling 0300 456 2370

  • NHS Complaints Advocacy

    NHS Complaints Advocacy

    NHS Complaints Advocacy supports people who are thinking about making a complaint about treatment funded by the NHS

  • Independent Mental Health Advocacy (IMHA)

    Independent Mental Health Advocacy (IMHA)

    Independent Mental Health Advocacy supports people to understand and exercise their rights under the Mental Health Act

  • Independent Mental Capacity Advocacy (IMCA)

    Independent Mental Capacity Advocacy (IMCA)

    Independent Mental Capacity Advocacy supports people who are not able to make certain decisions about their lives for themselves

  • London

    In London, POhWER deliver services in the following London boroughs: Barnet, Brent, City of London, Enfield, Greenwich, Haringey, Hillingdon, Hounslow, Kensington and Chelsea, Lewisham, Southwark, Tower Hamlets, Waltham Forest, and Westminster

  • Contact us

    If you would like to contact POhWER, this page provides a number of ways to get in touch.

  • Community Advocacy

    Community Advocacy

    Community Advocacy is for people who need support to deal with an issue they are facing and want help to speak up for themselves or be listened to.

  • Central and East of England

    In Central and East of England, POhWER provides services in Buckinghamshire, Cambridgeshire, Hertfordshire, Norfolk, Peterborough, and Suffolk

  • Care Act Advocacy

    Care Act Advocacy

    Care Act advocates support people who need support to be involved in decisions their local council is making about their care and support

  • What is advocacy

    What is advocacy

    Find out what advocacy is, what the different types of advocacy are and how an advocate can help

Tag cloud

advocacy advocate bedfordshire hertfordshire imca IMHA independent Independent Mental Health Act London MHA POhWER rights Sandwell secure services support West Midlands


Keep in touch

Interested in everything POhWER? Sign up to our mailing list to find out more about POhWER’s great work, latest news, events and campaigns. All fields are required.

  • Privacy, Data Protection & Your Personal Information
  • Modern Slavery and Human Trafficking Statement
  • Sitemap
  • Accessibility
  • Contact
  • Feedback
  • Standard Purchasing Terms and Conditions
  • Delivery and Returns

Connect with us

Want to get the most up-to-date information and news? Follow us on twitter or subscribe to our YouTube channel to receive the latest updates about what is happening across POhWER.

  • Twitter
  • Facebook
  • YouTube
  • LinkedIn
  • Instagram
Helplines Partnership Member logo Advocacy QPM Award - POhWER June 2024 - May 2027  Disability Confident Employer Logo    We are a Living Wage Employer Logo Mindful Employer Logo Investors in People - Silver Award LogoISO 9001 Quality Management Certificate Badge with UKAS AccreditationAdvice Quality Standard (AQS) LogoRegistered with the Fundraising Regulator Logo      Ally flagArmed Forces Covenant Bronze Award logo

Copyright © 2026 | POhWER is a registered charity in England & Wales (1061543), Scotland (SC048858).
Registered company limited by guarantee, England & Wales (03323040).
Registered office: Suite 4, Middlesex House, Meadway Corporate Centre, Rutherford Close, Stevenage, Hertfordshire, SG1 2EF

Manage Cookie Preferences