Relevant Person's Paid Representative Service RPPR

POhWER’s RPPRs are qualified advocates who have specialist knowledge of the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS) legislation. They visit the person deprived of their liberty on a regular basis and help them to understand their DoLS authorisation and how it affects them. Read more

Citizen, Peer and Group Advocacy

POhWER’s trained volunteers provide one-to-one peer and citizen advocacy, supporting people to increase their confidence and speak up. We also bring people with similar needs and issues together to support each other through group advocacy. Read more

Children's and Young People's Advocacy including CAMHS

POhWER provides advocacy support to children and young people in the same way as we provide support for adults. Our qualified professional advocates support children and young people through a range of services.We work face to face with children and young people who are receiving treatment on a mental health unit - Child and Adolescent Mental Health Service (CAMHS). Read more

Deprivation of Liberty Safeguards (DoLS) (Liberty Protection Safeguards)

Deprivation of Liberty Safeguards protect people in hospital or a care home who lack capacity. An Independent Mental Capacity Advocate’s (IMCA) supports and represents the person being deprived of their liberty. Read more


HertsHelp is a free and confidential independent information and advice service providing a variety of support through a network of local organisations. Information includes advice about staying independent, help for carers or support in a crisis. Read more

Independent Mental Capacity Advocacy (IMCA)

An Independent Mental Capacity Advocate (IMCA) can support someone who is not able to make certain decisions about their lives for themselves and has no suitable family or friends to speak for them. Read more about this service. Read more

Independent Mental Health Advocacy (IMHA)

An IMHA is an independent advocate who is specially trained to work within the framework of the Mental Health Act to support people to understand their rights under the Act and participate in decisions about their care and treatment. Read more about this service. Read more

Information, Advice and Advocacy Support Centre (iAASC)

The Information, Advice & Advocacy Support Centre (iAASC) provides support to clients, professionals and other stakeholders. Our information, advice and advocacy support officers can provide help and support with many different areas such as referrals, signposting and general information & advice. Read more

Care Act Advocacy

Care Act advocates support people who need support to be involved in decisions their local council is making about their care and support but do not have family or friends to help them. Read more about this service. Read more

Direct Payments

Our Direct Payment Support Services help people to understand the process for being assessed and awarded a direct payment and we provide information and practical support to help people to manage their direct payment. Read more about this service. Read more

NHS Complaints Advocacy

NHS Complaints Advocacy can support anyone who is unhappy with the care or treatment they or someone they know has received from the NHS and is thinking about making a complaint. Read more about this service. Read more

Secure and Complex Advocacy Services

We provide face to face advocacy to people with a wide range of disabilities in a range of secure settings across the country including High, Medium and Low Secure units, Brain Injury, residential and CAMHS settings. Read more about this service. Read more