Sandwell

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POhWER has worked in Sandwell since 2006. Last year we provided advocacy support to 277 Sandwell residents.

We are pleased to announce that POHWER now provides IMCA and IMHA services in Sandwell and continues to deliver NHS complaints and Community/Care Act Advocacy.

We offer the following services in Sandwell:

  • NHS Complaints Advocacy for people who wish to make a complaint about treatment provided under the NHS 
  • Independent Mental Capacity Advocacy (IMCA), including Deprivation of Liberty Safeguards (DoLS) and Relevant Person's Paid Representative (RPPR) service is a statutory advocacy service to support vulnerable people who lack capacity and need to make important decisions but have no representatives as defined under the Mental capacity Act 2005.
  • Independent Mental Health Advocacy (IMHA). Anyone who is detained in a secure Mental Health setting in Sandwell is entitled to access support from an IMHA. This contract also provides an issue based advocacy service for informal inpatients of Sandwell (Hallam St) Hospital via drop ins.
  • Community Advocacy for any person in Sandwell receiving a care/welfare services who has age-related needs, disabilities or prescribed physical or mental health conditions.
  • Care Act Advocacy whereby Local Authority social care teams (and designated organisations) can make a referral to our service for you using the referral form Care Act referral form
  • Volunteering in Sandwell. If you would like to apply all you need to do is fill in the online application form and a member of our volunteer team will contact you to talk to you in more detail about local volunteer opportunities in your area.

How do I get support from an advocate?

To make a referral to the advocacy services in Sandwell, you can download the forms below:

If you are not sure whether you can get an advocate, or for more information, advice and support in your area, you can contact us on 0300 456 2370 or email [email protected].


Local Resources

Download the Sandwell Community Advocacy leaflet in EasyRead (pdf)

Download the Sandwell volunteering leaflet (pdf)


Adele Needed Advocacy Support

Adele is talking to a hospital manager about a complaint.

Read Adele’s story of how, with advocacy support, she has been able to attend meetings in order to improve her health and well being and also to progress her NHS complaint.

Read Adele's story here

News in Sandwell

Read all about what POhWER has been up to recently in Sandwell