Central and East of England > Hertfordshire

POhWER has been working in Hertfordshire since 1996. 

Since April 2015, the Advocacy service is provided under the Hertshelp brand in partnership with a wide range of voluntary sector organizations; including Carers in Herts (CiH), Headway, Herts Independent Living service (HILS), Hertfordshire Society for the Blind (HSB) and Viewpoint.

Read the latest POhWER Hertfordshire newsletter to find out what POhWER has been up to recently in Hertfordshire.

We offer the following services in Hertfordshire:

  • HertsHelp Advice & Information
  • Independent Mental Capacity Advocacy (IMCA), including Deprivation of Liberty Safeguards (DoLS) and Relevant Person's Paid Representative Services (RPPR).
  • Independent Mental Health Advocacy (IMHA)
  • Community Advocacy
  • Child and Adolescent Mental Health Service
  • NHS Complaints Advocacy
  • Brokerage Support Service
  • Secure Services Advocacy
  • Partner for the Hospital & Community Navigation Service

How do I get support from an advocate?

To make a referral to the advocacy services in Hertfordshire, you can download the forms below:

If you are not sure whether you can get an advocate, or for more information, advice and support in your area, you can contact us on 0300 123 4044 or email [email protected].

With the introduction of General Data Protection Regulation (GDPR), POhWER has reviewed the way we use and store personal information. For more information please check out our privacy policy.

Local Leaflets

Other useful information

Learning disabilities - help with your health

There has been a website developed for people with learning disability (and carers) to access to ‘help with their health’. www.hertfordshire.gov.uk/LDmyhealth 

The website currently includes:

  • Easy-read Leaflets regarding Learning Disability Nursing Services and what they can do to help you
  • Information regarding Annual Health Checks
  • Information regarding Purple Folders
  • List of Purple Star Services in Hertfordshire. (The Purple Star a quality kite mark and is offered to all health providers who are willing to review their service, to undertake training and improvements to provide a reasonably adjusted, equitable service for people with a Learning Disability).
  • A section on ‘How to Stay Healthy’

Read how Caroline used the HertsHelp service
 An elderly lady using a frame to walk.

Caroline, 86, contacted HertsHelp after seeing an article in the Horizon magazine. She felt her house was always cold in the winter, but couldn’t afford to put her heating on for very long. Read how our HertsHelp advisor helped Caroline with her problems.

Read Caroline's story here Read more stories here
Volunteer in Hertfordshire

Throughout the year we value the support provided by volunteers across our services in Hertfordshire. We offer a supportive team environment, opportunities to learn new skills or brush up on your existing ones and a chance to gain experience in customer service, administration, IT, advocacy and communication.

We regularly offer student work placements for those studying a variety of courses, including social work, health & social care, administration and customer services. Contact us if you are interested in doing your placement with us and would like to know more.

See below for current volunteer opportunities:

Helpline Hub Referral Assistant

Helpline Assistant

Advocacy Administration Assistant

To apply, please complete the volunteer application form or contact us on 0300 123 4044.

Read Helen's volunteer story here

Read Saskia's volunteer story here

Read Feedback from a Student Social Worker on Placement with POhWER

POhWER Local Group explain what POhWER means to them:

Contact us


Call us on 0300 123 4044

Email us on [email protected] 

Find us at: Hertlands House, Primett Road, Stevenage, SG1 3EE

News in Hertfordshire

Read all about what POhWER has been up to recently in Hertfordshire

Events in Hertfordshire

Find out about all the events POhWER Hertfordshire have organised and any that we will be attending, where you can come and talk to us.
  • Shout About It 2019 - West Hertfordshire

    Shout About It is a free event that will showcase over 40 local organisations that provide good information, support and services for the most vulnerable. Read more

  • Shout About It 2019 - Stevenage Hertfordshire

    For the sixth year running our free event open to all will offer a range of information from local services that may help you. Read more