Hillingdon

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POhWER has worked in Hillingdon since 2006. Last year we provided advocacy support to over 480 Hillingdon residents.

We offer the following services in Hillingdon:

• Independent Mental Capacity Advocacy (IMCA), including Deprivation of Liberty Safeguards (DoLS). This is a statutory advocacy service to support vulnerable people who lack capacity and need to make important decisions but have no representatives as defined under the Mental Capacity Act 2005.
• Relevant Person’s Paid Representative (RPPR), is a service for those people (or Relevant Person) whom have been legally deprived of their liberty under the safeguards (DoLS) set out in Mental Capacity Act 2005, and have no family or friend whom can appropriately act as their representative. The role of the RPPR is to assist the Relevant Person to understand and execute their rights which includes calling a review of the DoL, or challenging the DoL or elements of it by accessing the Court of Protection, or by exercising them of behalf of the Relevant Person.
• Independent Mental Health Advocacy (IMHA) for all qualifying patients across the borough including those within Riverside Mental Health Unit, and those in the community. IMHA can provide support to you around ward rounds, understanding your rights whilst being subject to the Mental Health Act, how to appeal and support to attend a tribunal.
• Advocacy under the Care Act for those eligible persons whom have been assessed as having substantial difficulty to engage in the Care Act processes, and also have no appropriate friend or relative that can support them to understand and engage with statutory assessments. This is statutory service created to ensure any assessment is centred around the individual and their needs and wellbeing is looked at holistically and with independent support to engage.  
• Community Advocacy is for Hillingdon residents or their representatives whom may need advocacy support to access health and or social care, and is accessible for persons aged 18 and over.
• Independent Health Complaints Advocacy (IHCAS) for people who wish to make a complaint about treatment provided under the NHS. For more information about how our Independent Health Complaints Advocacy Service can help you please see our London Independent Health Complaints Advocacy Service page.

How do I get support from an advocate?

To make a referral to the advocacy services in Hillingdon, you can download the forms below:

• Independent Mental Capacity Advocacy (IMCA) referral form
• Independent Mental Health Advocacy (IMHA) referral form
• Community Advocacy (Including the Care Act) Referral Form

If you are not sure whether you can get an advocate, or for more information, advice and support in your area, you can contact us on 0300 456 2370 or email [email protected].

To make a referral to the Independent Health Complaints Advocacy services in Hillingdon, you can download the form below:

• NHS Complaints Advocacy referral form

If you are not sure whether you can get an advocate, or for more information, advice and support in your area, you can contact us on 0203 553 5960 or email [email protected].

With the introduction of General Data Protection Regulation (GDPR), POhWER has reviewed the way we use and store personal information. For more information please check out our privacy policy.

Local Resources

Download the Hillingdon IMCA leaflet (pdf)

Download the Independent Health Complaints Advocacy Service leaflet (pdf)

Belinda's Story - Independent Mental Health Advocacy Support