Job title: Secure & Complex Services Advocate

Job reference: 66

Contract type: fixed term for 6 months til April 2021

Full time/Hours: 37 hours a week, 5 days, Monday to Friday, 9am – 5pm

Location: Dartford and Croydon area

Salary: £20,000 to £22,438.00) per annum dependent on experience + benefits

Closing date: 10.00am Tuesday 6th October 2020

About us: Giving people a voice – and making sure it’s heard – is something POhWER does every day. We’re all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across England & Scotland.

We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.

We have a current vacancy for a Secure & Complex Services Advocate to join our team working at several locations across Dartford and Croydon to cover long term sick and annual leave.

You will be supporting a wide range of vulnerable people with sometimes profound and multiple needs, so ideally you will have experience of this type of work, along with a good working knowledge of voluntary organisations.

Job Purpose:

Advocates working in secure settings will need the following skills, experience and knowledge as indicated by the post details:

  • Must be willing and able to work and be based on secure units.
  • Ideally have knowledge and experience of working with patients detained under the MH Act/Brain injury.
  • Have the ability to cope well with pressure and adversity in challenging environments
  • Knowledge and understanding of Risk management in secure environments
  • Experience of/ ability to work with people with profound needs or very challenging/disturbed behaviour
  • Ideally have knowledge of Non-Instructed Advocacy 

Principle Accountabilities:

  • To provide client-led, issue based advocacy services according to the service remit, code

   of practice and performance standards required.

  • To maintain accurate and appropriate records and data for the services provided- comply

   with the requirements of the Data Protection Act.

  • To participate in service development and stakeholder relationships as required.
  • To act on behalf of clients, empowering clients, following their instructions, taking action

as directed by the client and consistent with good practice and the legislation.

  • To communicate with individuals and other agencies, representing the clients’ views,

   while keeping the client informed of progress of their issue


You will be a confident positive team player, able to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Our ideal candidate will have worked in advocacy, Information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.


You will need to have a flexible attitude and must be comfortable handling highly sensitive information, and in seeking support and supervision. Strong communication skills and time management skills will be required and you will need to be computer literate.

Completed application forms will only be considered for this role.


For further information or for an application form please email [email protected] or call 01438 846023 or you can download the application form below.


Closing date: 10.00am Tuesday 6th October 2020

Interviews: Wednesday 14th October 2020


There are also possible volunteering opportunities available within POhWER across the whole of England, to get more information on these opportunities please visit


We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.


How to apply: Fill in the application form Word_Application_form_-_66.docx. (Your application will only be considered if you submit a fully completed application form attached)

job descriptionSecure__Complex_Services_Advocate.pdf

Once completed, please send your application form to [email protected] or if you are having any problems, call 01438 846015.


POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.