Pete is 59 and lives in an all-male residential home for adults with learning disabilities. He moved to the new setting when his previous home closed. He communicates well with people he knows but often dismisses activities which he is offered, answering most questions with “oh no no, not right now I’m ok.”

Our advocate, Susie knows Pete well having supported him at his previous home. She understood that he sometimes needs time to think about things rather than making a decision straight away. At his previous home Pete spent a lot of time with his friend ‘Amy’, going out for lunch and bringing her flowers. They had shared the same accommodation for over ten years and Susie observed their friendship during her drop-ins.

Since moving to the new setting Pete has not attended any weekly services or leisure activities. Susie met with him to see how he was getting on. She allowed Pete time to discuss the issues which might be concerning him and asked open questions about how he was getting on. She also asked whether Pete had been in touch with Amy. This immediately caught Pete’s attention. He said he hadn’t spoken to her and asked Susie whether she knew where she was. Susie knew that the manager from Pete’s previous setting was now the manager of his new setting and thought she may be able to support their ongoing friendship. Susie suggested this and Pete said “you ask, you ask. Thank you.”

Susie met with the manager and explained Pete’s request. She agreed to contact Amy’s new home, which was nearby, to discuss this.

The following week Susie met with Pete, who was laughing very loudly and said “I met up with Amy! I took her to lunch.” He had a very big smile on his face. He said he was so pleased to see her. He now sees Amy weekly in town for walks / lunch and tea at Amy’s new home.

Pete said “Thank you for speaking to the staff, I am so happy I can see Amy, she is a friend of mine”.