I need support NHS Complaints Advocacy resources NHS Complaints Advocacy resources If you have an immediate concern about the health care you or someone you know is receiving, you should contact the clinical team or the local PALS service for help with a health issue. If you are still concerned after that you can contact us, we are here to help. But many people do not require an advocate, just some guidance and support when they need it. Therefore, for those who wish to make a complaint about an NHS service they or one of their family or friends received we have a special NHS Complaints Advocacy Service self help pack. You can download our self help materials from below, which gives you all the information you need to make a complaint to your NHS service. About POhWER NHS Complaints Advocacy (pdf) About POhWER NHS Complaints Advocacy in Easy Read (pdf) NHS Complaints Advocacy leaflet (pdf) NHS Complaints Advocacy leaflets in other community languages NHS Complaints Advocacy step by step guide (pdf) We can also provide you information on the following subjects: Writing a NHS complaint letter Writing a NHS complaint letter in large print Accessing Patient Medical Records Accessing Patient Medical Records in large print Form of Authority Consent form Consent form in large print Local authority social service and NHS complaints regulations (England) 2009 Six clear principles for good complaint handling Other useful information Find out more about making a complaint about the PHSO Information for those with a Learning Disability The Parliamentary and Health Services Ombudsman (PHSO) has put together a lot of information that shows you how to make a complaint or raise a concern about your care. There are videos, posters and leaflets in easy read format which can be found here:http://www.ombudsman.org.uk/complain-for-change/our-resources/resources-for-people-with-learning-disabilities