For the last six years we have worked with LB Hackney and Hackney NHS CCG on the following areas of work;

  • Easy read,
  • Disability awareness training for staff to work effectively with adults with learning disabilities
  • Planning and facilitating The Big Do and quarterly Forums
  • Supporting interview panels,
  • Facilitating consultation exercises.

Our mission is to;

Ensure people with a learning disability have access to the same opportunities and services through the provision of accessible materials. To support the raising of awareness around issues affecting people with a learning disability across the services that people use.

H.I.V.E will be offering services such as:

  • Translate documents into Easy Read
  • Mystery Shopper
  • Scenario training
  • Disability awareness and Safeguarding training
  • Forums and all day events such as The Big Do

On 23rd February we held our launch day at the Trinity Centre in Dalston. We had invited lots of people from Hackney from all different types of services, and we were very well supported on the day. 

The day was started with an introduction by Councillor Jonathan McShane who talked about how happy he was to be invited along, and how he could see H.I.V.E. being a huge success, such is the need for the services we will be offering.

Next the H.I.V.E. Members gave a presentation about why they wanted to start a social enterprise, and what services we will be offering. We then performed some scenarios we had created ourselves about real life experiences, and which we will be offering as a service. They included one about a support worker not allowing the person who was paying them to do what they wanted, and how this was not acceptable under the Care Act. Another where a friend was abusing another by using their Freedom Pass and not returning it, and a third where someone was suffering abuse by her family who refused to take her to see a doctor when she was poorly, because they were using her benefit money themselves.

After lunch we had a presentation by Lucy Howe, Lead Nurse Adult Safeguarding and Learning Disability Acute Liaison at Homerton University Hospital. She talked about how H.I.V.E. members had worked with her before to help GPs and GP receptionists to understand the needs of people with learning disabilities, and how one approach to support does not work with everyone. Lucy showed us the Easy Read registration form we had helped her create, and she informed how successful it had been when trialled at GP surgeries across Hackney, and was useful for many differing clients groups not just those with learning disabilities.

Finally we had a presentation about the Mystery Shopper exercise we had undertaken with Transport for London about accessibility and environment for the 2 train stations in Dalston, and what we had discovered. The representative from TFL was unable to make it on the day, but she did send some information about how our feedback and report had influenced the remodelling of Dalston Kingsland station with bigger route maps and displays, and electronic timetables being higher and larger.

We had a wonderful day and we made many new friends, and some very promising enquiries about purchasing a service from us, and we would like to thank everyone who supported us. Our website is live and can be accessed at so please have a look at what services we offer and be in touch to find our more.