Kirsty is 85 years old and has dementia. She lives alone in her flat. Kirsty’s landlord served notice on Kirsty because she was not looking after herself or the flat. Kirsty was upset about having to move.

Kirsty was assessed by her social worker as lacking the capacity to make a decision about where she should move to. She was referred to POhWER’s independent mental capacity advocacy service.

Kirsty then met with Joel, an independent mental capacity advocate (IMCA) who works for POhWER, Joel explained the options available to Kirsty. She could move to extra care housing or to a residential care home. Kirsty was adamant that she did not want to move out of her flat.

Joel spoke to the landlord and explained that it may take a while for suitable accommodation to be found for Kirsty. The landlord was happy for Kirsty to stay in the flat until suitable accommodation could be found for her. This stopped Kirsty from being placed in a care home in the interim.

Joel also reviewed Kirsty’s care package and discovered that she was not accessing the correct care package to support her at home. Joel raised this with Kirsty’s social worker who agreed to increase Kirsty’s support to better meet her needs. Meanwhile the social worker was struggling to find Kirsty a placement that would suit her needs.

During this time it became apparent that the increased care package was enabling Kirsty to look after herself and her home much better. The landlord then agreed that given the improvements since the new care package had been in place he was happy to allow Kirsty to remain at the flat.