Judy was referred to HertsHelp by Dacorum Community Trust (DCT) for support with getting a cooker. When HertsHelp Information and Advice Officer, Kirsty contacted Judy it seemed that she and her daughter needed more than just support with getting a cooker. Kirsty spoke to her managers about issuing a voucher towards the cost of the cooker and over a series of phone calls with Judy discussed other support options available.

Kirsty contacted DCT on Judy’s behalf and they agreed to top-up the voucher so that she could get a full size cooker. DCT also told Kirsty that they were also completing a Children in Need grant application with Judy. Because she had been a victim of domestic abuse Kirsty gave Judy information about the support available from Safer Places including the courses they run.

Judy and her daughter were very grateful for the support they’d received from HertsHelp. Her daughter made necklaces for those who had helped them and Judy forwarded a photo to HertsHelp of her making them.