POhWER are carrying out a qualitative research study to investigate the lived experiences of those with a mental health condition, disability or impairment who have, at one time or another, come into contact with the UK’s emergency services.

Given there are now 13.5 million people in the UK living with mental health conditions, impairment or disability we recognise the importance of understanding their experiences with emergency services better in order to identify potential future solutions to strengthen human rights in these situations. This study aims to examine emergency services conflicts and challenges in more detail and for the research to be co-produced by those who have first-hand and lived experiences.


Who we’d like to hear from:

We would like to hear from people with lived experience of a mental health condition, disability or impairment across England, Scotland, Wales & Northern Ireland who have experienced any of the following:

  1. Used emergency services
  2. Been restricted, banned, discouraged or turned away from using emergency services
  3. Have supported someone in the role of a carer, family member or advocate using emergency services
  4. Worked in emergency services delivering services to people who live with mental health and disability


Feedback Interviews - Format and Dates

We are taking a listening approach and offering anyone who is happy to share their story, the chance to tell it. This will take the form of an open conversation over Zoom or on the phone and will last for between 30 minutes and an hour. Participants will be asked 6 to 8 questions.

These interviews will be taking place on weekdays, times are flexible to suit individual availability.


Data handling & confidentiality:

All feedback responses will be handled in line with POhWER’s GDPR policy. All data and responses will be captured anonymously to protect confidentiality of participants. The anonymised data will, in the future, form part of a published study.

You have a right to withdraw consent from participating in the study at any time, and to not answer specific questions.  


How to apply:

If you are interested in participating please email [email protected] with your name and contact details and someone will be in touch to book a time for an interview which is convenient to you.