Rutland

POhWER has been working in Rutland since 2007.

We provide the following services in Rutland:

NHS Complaints Advocacy
Independent Mental Health Advocacy (IMHA)
Independent Mental Capacity Advocacy (IMCA), including Deprivation of Liberty Safeguards (DoLS)
Relevant Person's Paid Representative Services (RPPR) (Spot Purchase only)

How do I get support from an advocate?

To make a referral to the advocacy services in Rutland, you can download the forms below:

If you are not sure whether you can get an advocate, or for more information, advice and support in your area, you can contact us on 0300 456 2370 or email [email protected].

With the introduction of General Data Protection Regulation (GDPR), POhWER has reviewed the way we use and store personal information. For more information please check out our privacy policy.

Local Resources

A picture of the front of the POhWER IMCA leaflet.

Download the Rutland IMCA leaflet (pdf)

The front cover of the NHS Complaints leaflet.

Download the Rutland NHS Complaints leaflet (pdf)

Download the Rutland Independent Mental Health Advocacy (IMHA) leaflet (pdf)

Local Organisations that support POhWER Rutland

POhWER attended the Leicestershire & Rutland Local Pharmaceutical Committee meeting

NHS Complaint Advocates Ketan Paw and Sarah Kirkland attended the Leicestershire & Rutland Local Pharmaceutical Committee meeting on 2nd July 2019. The meeting was held at the Holiday Inn in Leicester.

The aim of POhWER’s attendance was to inform local pharmacies about the statutory NHS complaints advocacy service available in the area.

There were about 15 attendees representing independent and large pharmacies in Leicester, Leicestershire and Rutland.

Overall the presentation was well received and provoked many Q&A’s.

Latest

Regional Manager

Regional Manager – West Midlands /South West Contract Type: Fixed Term for 1 year (internal staff secondment available) Role no: 84 Full Time – 37 hours, 5 days a week – between Mondays to Friday 9am – 5pm Salary: £40,000 – 45,000 per annum + benefits
First Responder

First Responders/Information, Advice and Advocacy Support Officers (Bank) Office Based – Birmingham Job Reference no: 86 Bank Staff: working a range of shifts between the hours 8am-6pm Monday - Friday as required. Salary £10 an hour + Benefits
First Responders

First Responders/Information, Advice and Advocacy Support Officers HertsHelp (Bank) Office Based – Stevenage, Hertfordshire Job Reference no: 85 Bank Staff: working a range of shifts between the hours 8am-6pm Monday - Friday as required. Salary £10 an hour + Benefits
Community Manager

Community Manager Home Based – East Sussex Contract Type: Permanent Role no. 83 Hours: Part time – working 22.2 hours, 3 days per week, between Monday to Friday 9am-5pm Salary: £18,000 per annum (full time equivalent £30,000 per annum) based on experience and training + Benefits

POhWER health complaints advocate Ketan Paw interviewed on Radiofox

On the 14th Of August Ketan Paw talked about Independent Health Complaints Advocacy.

NHS Complaints Advocacy

NHS Complaints Advocacy can support anyone who is unhappy with the care or treatment they or someone they know has received from the NHS and is thinking about making a complaint. Read more about this service.
Independent Mental Health Advocacy (IMHA)

An IMHA is an independent advocate who is specially trained to work within the framework of the Mental Health Act to support people to understand their rights under the Act and participate in decisions about their care and treatment. Read more about this service.
Make a referral
Independent Mental Capacity Advocacy (IMCA)

An Independent Mental Capacity Advocate (IMCA) can support someone who is not able to make certain decisions about their lives for themselves and has no suitable family or friends to speak for them. Read more about this service.
Central and East of England

We provide services across nine county councils/local authorities of Central and East of England that help people who need to get their voices heard. Here you can find the latest information on what’s happening in your local area. If you cannot find your local area listed below, this maybe because we currently do not provide service in the local area. However, you can call our advisers on 0300 456 2370 to find out who can help you.
London

We provide services across London that help people who need to get their voices heard. Here you can find the latest information on what’s happening in your local area. If you cannot find your local area listed below, this maybe because we currently do not provide services in the local area. However, you can call our advisers on 0300 456 2370 to find out who can help you.
What we do

POhWER is a charity and membership organisation. We provide information, advice, support and advocacy to people who experience disability, vulnerability, distress and social exclusion.
NHS Complaints Advocacy resources

POhWER NHS Complaints Advocacy Self Help Information for NHS Complaints Process. For those who wish to make a complaint about an NHS service they or one of their family or friends received we have a special NHS Complaints Advocacy Service self help pack.
Southern England

We provide services across six boroughs of Southern England that help people who need to get their voices heard. Here you can find the latest information on what’s happening in your local area. If you cannot find your local area listed below, this maybe because we currently do not provide service in the local area. However, you can call our advisers on 0300 456 2370 to find out who can help you.
West Midlands

We provide services across seven boroughs of West Midlands that help people who need to get their voices heard. Here you can find the latest information on what’s happening in your local area. If you cannot find your local area listed below, this maybe because we currently do not provide service in the local area. However, you can call our advisers on 0300 456 2370 to find out who can help you.