Tower HamletsLondon > London IHCAS > Tower Hamlets Since we have been providing the service in Tower Hamlets, we have supported lots of individuals with a huge variety of needs. The feedback that we receive is overwhelmingly positive. This piece of feedback came directly from the client: "You were really helpful. You listened to what I had to say. You communicated it perfectly to the doctors and they took on board what I said. That helped me to not be sectioned again." We offer the following services in Tower Hamlets: Independent Mental Capacity Advocacy (IMCA), including Deprivation of Liberty Safeguards (DoLS) Relevant Person’s Paid Representative (RPPR), is a service for those people (or Relevant Person) whom have been legally deprived of their liberty under the safeguards (DoLS) set out in Mental Capacity Act 2005, and have no family or friend whom can appropriately act as their representative. Independent Health Complaints Advocacy for people who wish to make a complaint about treatment provided under the NHS. For more information about how our Independent Health Complaints Advocacy Service can help you please see our London Independent Health Complaints Advocacy Service page. How do I get support from an advocate? To make a referral to the advocacy services in Tower Hamlets, you can download the forms below: Independent Mental Capacity Advocacy (IMCA) referral form If you are not sure whether you can get an advocate, or for more information, advice and support in your area, you can contact us on 0300 456 2370 or email [email protected]. To make a referral to the Independent Health Complaints Advocacy service in Tower Hamlets, you can download the form below: NHS Complaints Advocacy referral form If you are not sure whether you can get an independent health complaints advocate, or for more information, advice and support in your area, you can contact us on 0203 553 5960 or email [email protected]. Local Resources Download the Tower Hamlets IMCA leaflet (pdf) Download the London Independent Health Complaints Advocacy Service leaflet (pdf) Click here to find out about Tower Hamlets Healthwatch In your area London POhWER will be attending and speaking at the Learning from Complaints Event 2018 The NHS Foundation Trust is running its first complaints event to discuss lessons learned and to give an overview of achievements in regards to complaints across their services. POhWER has a slot at the event where we will talk about and highlight our Independent Health Complaints Advocacy Service and also the partnership work that we do with the trust. There will be many service directors, executive board members, service users, clinical staff, governors and members of the Health Watch Groups in Newham, Hackney and Tower Hamlets among others in attendance - so this will be a great opportunity to raise the profile of our service. Services user are welcome to attend. POhWER advocates that are attending this event now. Booking for this event has now closed.