POHWER are attending the Meet the Ombudsman: Annual Open Meeting 2018. POhWER will be there representing the Independent Health Complaints Advocacy Service.

The meeting is for people who have used the Ombudsman service or are involved in handling complaints about the NHS, Government departments and other public organisations.

The meeting will be an opportunity to

  • hear about the Ombudsman's work and future plans
  • hear from keynote speakers about their experiences of making or handling complaints about public services
  • put questions to the Ombudsman Rob Behrens and a panel of speakers
  • join one of two optional breakout sessions on innovative and good complaint handling, and early and alternative dispute resolution.

Further details

Cost:   Free
Agenda:          

11.45am to 12.30pm      
Registration and lunch

12.30pm to 3.15pm        
Keynote speakers and Q&A session

3.20pm to 4.20pm            
Optional breakout sessions      

Email: [email protected]Opens email client
Twitter:

@PHSOmbudsman

#MeetPHSO

Booking for this event has now closed.