POhWER is a charity and membership organisation. We provide information, advice, support and advocacy to people who experience disability, vulnerability, distress and social exclusion.

POhWER was set up in 1996 and was developed by service users who, tired of others making assumptions about their capabilities and views, wanted equal access to information and a voice of their own.

Reflecting our origins, the majority of our Board are people who count as disabled under the Equality Act and our membership is largely drawn from people who have used our services.

Where we do it

POhWER works in over 50 local authority areas across the country, delivering the full range of statutory and non-statutory services.

POhWER's vision is:

"To be the best client-led information, advice, support and advocacy service in England. We will empower people to have a voice, make choices, enforce their rights and make a positive difference to their lives and work with them to plan and deliver the services that matter to them."

We believe our role is:

"To enable our clients' voices to be heard, speaking for them when they can't and supporting them when they can."

Our values:

Our values are our core principles, the qualities and beliefs that drive all of our work. These have evolved over the years and can now be restated to ensure we put people at the heart of everything we do:-

  • Professional – We are committed to working in a confidential and person-centred way – being professional, respectful, reliable, honest and independent
  • Empowering – We will empower people to develop their skills and confidence, stand up for their rights and regain control – creating a culture of enablement, not dependency
  • Open, free and fair – We will deliver services that are free to use and accessible to all members of the community while encouraging and valuing differences and diversity and always working in a fair and open way
  • Positive difference – We will ensure that our passion for our work results in a positive difference to people’s lives and use the learning from our casework to have a positive impact on the delivery of services in the future
  • Local – We will engage with local communities in the areas that we serve, understanding their specific needs and determining the best way to meet these
  • Engaging – We will meaningfully listen and engage with people and groups to ensure they are involved in the design, delivery and evaluation of our services, ensuring we are a pioneering client and needs led organisation